Worksheet: Social Media Pressure Points Identification Chart
Whether you are a small business, a large organization, a municipality, or a non-profit, you will want to dedicate either time for yourself or have a team of people in your operation conduct regular social media monitoring. But how do they know what to look for? A vital component of media monitoring is identifying the type of comment and the threat level it poses to your organization. Once you have identified it, you can take the proper steps to rectify the issue before it damages your reputation.
Your free Social Media Pressure Points Identification Chart includes:
A list of the risks that threaten your organization
A crisis scoring matrix
An outline of how to respond and resolve those risks
Tactics for handling different types of commenters
