eBook: Communications Strategies for a Pandemic


DISEASE OUTBREAKS ARE INEVITABLE…

“Disease outbreaks are inevitable, and often unpredictable, events. The environment surrounding an outbreak is unique in all of public health. Outbreaks are frequently marked by uncertainty, confusion, and a sense of urgency. Communication, generally through the media, is another feature of the outbreak environment. Unfortunately, examples abound of communication failure which have delayed outbreak control, undermined public trust and compliance, and unnecessarily prolonged economic, social, and political turmoil. The World Health Organization (WHO) believes it is now time to acknowledge that communication expertise has become as essential to outbreak control as epidemiological training and laboratory analysis.”

—WHO Outbreak Communication Guidelines

This free download will give you the essential steps to manage a Pandemic Communications Strategy, including:

  • The role of the Communications Coordinator

  • Choosing a Spokesperson

  • Identifying your Communications Needs and Goals

  • Identifying Materials Needed

  • Preparing Your First Announcement

  • Monitoring the Media Responses

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