Case Study: Social Media Pressure Points Identification Chart
Whether you are a small business, a large organization, a municipality, or a non-profit, you will want to dedicate either time for yourself or have a team of people in your operation conduct regular social media monitoring. But how do they know what to look for? A vital component of media monitoring is identifying the type of comment and the threat level it poses to your organization. Once you have identified it, you can take the proper steps to rectify the issue before it damages your reputation.
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